Victoria Bank MasterCard� World Rewards Program Rules

This document contains the official Rewards Program Rules (�Program Rules�) for the Victoria Bank MasterCard World Rewards Program (the �Program�) and includes important conditions and limitations. Use of your Victoria Bank MasterCard Account constitutes your acceptance of each of the terms described below.

Earning Points � Points are earned as follows:

• Points are earned on retail purchases with the VCB World Rewards Credit Card (the �Card�) less credits, returns and adjustments (�Net Purchases�) made by the Cardmember(s) and/or any Authorized User(s) of the Card. Balance Transfers, Cash Advances, Quasi-Cash Transactions, Fees, interest charges, and unauthorized/fraudulent transactions do not earn points. Victoria Bank reserves the right, in its sole discretion, to disqualify any Cardmember from participating in the Program and to invalidate any or all points earned for abuse, fraud, or any violation of the Program Rules.
• Points � You will earn one (1) point for each one dollar ($1.00) of all Net Purchases made using your Card. For World Rewards Edition (credit card) the minimum requirement is 80 bps for domestic transactions and 125 bps for cross border transactions. If the customer spends USD 100 on the card for a domestic transaction, then he/she will receive an equivalent of USD (100*.80%) or USD 0.80 back. This translates to 80 MRS rewards points since 1 point = 0.01 USD.
• There is no maximum to the total points you can earn as long as the Program continues and the Cardmember�s Credit Card Account is open and in good standing.

Redeeming Points � You can log on to the mastercard website through www.victoriabank.co.ke, to review redemption options and/or to redeem your points.

• You can use your points to pay yourself back as a statement credit for purchases made within the last 90 days.
• If you redeem your points for a statement credit on your eligible VCB World Rewards MasterCard account, the credit will be posted to your account within five to seven (5-7) business days.  Statement credits reduce your account balance but cannot be applied toward any minimum payment and are otherwise subject to the terms and conditions applicable to your VCB World Rewards MasterCard account.
• There is no maximum to the total points you can redeem as long as the Program continues and the Cardmember�s Credit Card Account is open and in good standing.
• Points Expiration: Your Points will expire after a period of 90 days. 
• One point has an equivalent credit value of $1

Legal Disclosures

• You have no property rights or other legal interest in points. Points have no cash value or value of any kind until they are fully redeemed. Points may not be assigned, transferred, or pledged.
• You are solely responsible for any taxes that may be owed as a result of points earned and/or redeemed. Please consult your tax advisor if you have tax questions about the Program. Victoria Bank does not provide tax advice.
• Cardmember�s exclusive remedy for earned but uncredited points or other benefit shall be the issuance of the uncredited points or benefit, if available, or such other comparable benefit as determined by us.
• The Program is subject to all applicable laws and regulations. The redemption of points is void where prohibited by law. The sale or barter of any Reward offered through the Program, other than by us, is expressly prohibited.
• We reserve the right to make promotional offers selectively available to Cardmembers, based on Cardmember activity, Program participation, or other factors.
• We reserve the right to correct errant Rewards values represented on statements or the site at our sole discretion.
• We may, in our sole discretion, cancel, modify, restrict, or terminate the Program or any aspects or features of the Program at any time without prior notice. All interpretations of Program Rules shall be at our sole discretion.

Limitation and Release of Liability � By participating in the Program, and accepting and using Rewards earned via the Program, you or any other beneficiary of the Program release, discharge and hold harmless Victoria Bank and their respective parent companies, subsidiaries, affiliates, agents, administrators, employees, officers, directors, successors and assignees from all claims, damages or liability including, but not limited to, physical injury or death, arising out of participation in the Program or travel taken or use of products purchased in connection with the Program. Victoria Bank is not responsible for unauthorized redemptions on your Credit Card account. Victroia Bank has no liability in case of disagreement over issuance of or a Cardmember�s right to possess Rewards.

Restrictions � You may not earn or redeem points during a billing cycle in which any of the following occur:

• You fail to make the Minimum Payment Due by the Payment Due Date.
• Your Credit Card Account becomes delinquent.
• Your Credit Card Account does not remain otherwise in good standing as defined in the Cardmember Agreement.

Forfeiture � Your points may be forfeited if any of the following occur:

• Your Credit Card Account becomes seriously delinquent, as determined by Victoria bank at its sole discretion.
• You or we close your Credit Card Account for any reason.
• You engage in fraudulent activity on this Credit Card Account.

MasterCard� Benefits � Certain restrictions apply to each benefit. World Reward card benefits may vary (i.e. coverage amounts vary and some benefits are not available). Details will accompany the new Credit Card Account.

Miscellaneous � The Program is subject to change and prior notification of such change is not required.  Other significant terms may apply. Details will accompany the new Credit Card Account. All other trademarks and service marks belong to their respective owners. We are not responsible for typographical errors or omissions in this document. Points cannot be combined with other discount or reward programs unless specifically authorized by us.

Customer Service � Questions regarding the Program may be directed to +254709876543